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Community Guidelines

These Guidelines apply to community and social features made available through Adawise. They are designed to keep the platform respectful, useful and safe.

Effective date
17 September 2026
Version
1.0
Issued by
Adawise Technologies Limited

On this page

  1. 01Purpose
  2. 02What We Expect From Members
  3. 03Prohibited Conduct
  4. 04Privacy and Personal Information
  5. 05Financial Discussions
  6. 06Reporting
  7. 07Enforcement
  8. 08Updates
  9. 09Contact
01

Purpose

Adawise is a financial technology platform built around better financial habits. Our community features are intended to help members save, learn, connect and participate in a respectful environment.

02

What We Expect From Members

  • Communicate respectfully, even when you disagree.
  • Keep conversations relevant to the community and the product.
  • Support responsible financial habits and avoid encouraging reckless or unlawful financial activity.
  • Respect other members’ privacy and do not share another person’s personal or financial information without permission.
  • Use accurate information when discussing money, savings or financial products.
  • Use Adawise features only for their intended and lawful purposes.
03

Prohibited Conduct

  • Fraud, scams, financial abuse or attempts to obtain money through deception.
  • Impersonation or misrepresentation of another person, organisation or Adawise representative.
  • Harassment, threats, bullying or targeted abuse.
  • Hate speech or content that promotes violence or discrimination.
  • Soliciting money, investments or payments outside approved Adawise processes.
  • Sharing malicious, illegal, sexually explicit or otherwise harmful content.
  • Spam, repeated unsolicited promotion or unauthorised commercial activity.
  • Attempts to bypass security, identity verification, access controls or other platform safeguards.
04

Privacy and Personal Information

Do not publish passwords, identification numbers, bank details, mobile money details, transaction information or other sensitive personal information in community spaces. Adawise may remove content that creates a privacy or security risk.

05

Financial Discussions

Community content is for general information and discussion. Members should not present personal opinions as professional financial advice, and should not make promises about returns or outcomes. Adawise may remove misleading or harmful financial claims.

06

Reporting

Members can report misconduct or suspicious activity through Adawise support at contact@theadawiseapp.com. Please provide enough information for us to investigate, including relevant usernames, dates and screenshots where appropriate.

07

Enforcement

Depending on the nature and seriousness of a violation, Adawise may remove content, issue a warning, restrict features, suspend an account, permanently terminate access, or refer a matter to a relevant authority or financial partner where appropriate.

Enforcement decisions may consider the severity, frequency and impact of the conduct. Nothing in these Guidelines limits rights or remedies available under applicable law.

08

Updates

These Guidelines may be updated as the Adawise community and services develop. The latest version will be published on the Adawise website.

09

Contact

Adawise Technologies Limited contact@theadawiseapp.com Ghana

Related policies

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Terms of Service

Please read these Terms carefully before using Adawise. They set out the rules governing access to and use of the Platform.

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Privacy Policy

This Privacy Policy explains how Adawise handles personal data when you use the Adawise app, website and related services.

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Support

Complaint & Dispute Resolution Policy

We take complaints seriously. This policy explains how to raise a complaint, what information to provide, how we handle it and how you can seek further review.

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